About Us Team Preview
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About Sun Chaser eBikes
We help people feel good about the e-bike they choose, long after they ride away
Sun Chaser eBikes is a Gold Coast family business built around practical advice, careful setup and support that continues after the sale. We care about the full ownership experience: choosing well, riding safely, maintaining the bike and knowing help is close by.
How we work
Clear advice before purchase, real support afterwards
Buying an e-bike should feel exciting, not confusing. We take the time to understand your height, riding area, storage space, comfort needs and whether you plan to carry kids, cargo or accessories.
Then we stay useful after the purchase: setup help, troubleshooting, parts guidance, servicing and follow-up when something needs attention.
Our standard
Customers should feel confident they made the right choice.
That means honest recommendations, careful handover, practical maintenance advice, and support from people who know the bikes and care about the outcome.
Support through the full ownership journey
Choosing the right bike
We compare models based on real use: comfort, size, carrying needs, riding area, hills, storage and legal-road settings.
Feel before you decide
A test ride helps you check ride position, stability, brakes, motor feel, step-through access and confidence on the bike.
Setup and attention to detail
We explain the controls, battery care, basic checks, accessory fitment and the small details that make ownership easier.
Help when questions come up
If you need help with settings, charging, accessories, transport or a strange noise, we would rather you ask early.
We stay involved
Good support is not just the day of sale. We help with maintenance timing, parts compatibility and practical ownership questions.
Workshop support
We offer service and maintenance support by appointment, using suitable parts and clear advice before extra work is carried out.
What matters to us
Attention to detail is part of the product
An e-bike is more than a spec sheet. Tyre pressure, brake feel, seat height, cargo setup, child seat compatibility, battery habits and servicing all affect how good the bike feels day to day.
That is where we try to add value: small practical details, explained clearly, without pushing people into the wrong bike.
Local support
Gold Coast based, easy to reach
We are based in Burleigh Waters and work by appointment so customers get proper time and useful answers. If something needs checking, servicing or troubleshooting, you are dealing with a local team.
Contact us before visiting so we can prepare the right bike, part or service advice.
5.0
Judge.me reviews
Based on 127 verified product reviews. A practical proof point that customers value the bikes and support.
4.9
Google reviews
Based on 103 Google reviews shown on Sun Chaser eBikes pages. Useful proof of local service and customer experience.
Talk to us
Sun Chaser eBikes
24 Porto Boulevard, Burleigh Waters QLD 4220
0401 830 966
Sales@Sunchaserebikes.com
Want help choosing the right e-bike?
Tell us how you ride, where you ride, your height, and what you need the bike to carry. We will give you a practical recommendation and explain why.
Book a test ride or ask a question